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Digs, Falmouth

13 March 2014
South West
Housing Sector
Local Alliances:
Falmouth Dementia Action Alliance

1. Action Plan

1) The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff. 

 Have a willingness to respond to the individual’s needs and help/support them when we can and it is reasonable for us to do so. 

2) What are the challenges to delivering these outcomes from the perspective of your organisation?

 Lack of knowledge amongst our staff/community

This is not the primary purpose of our business/organisation/group; therefore is not seen as a priority

2. Actions

  • Training and awareness raising for all staff

  • Looking at our facilities and if we can make things easier

     Making sure signs are clear and appropriately placed.

  • Review our practice/ policies which may affect a person with dementia and look for alternatives

     e.g. using signatures instead of use of pin