Thomas Cook, Basingstoke

Help to create memories through travel

Updated:
24 March 2015
Sectors:
Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

 Supporting people with dementia who want to stay independent and letting them know that there is support within our store.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Making sure colleagues are trained to ensure someone is always available.

2. Actions

  • Dementia Awareness raising for staff

    Ensure staff, especially all customer facing staff, attend a dementia awareness raising session.

    Status:
    Being implemented

    2014 - Fourth Quarter Update

    New member