The provision of daily living and mobility aids with full after sales support and service in the following areas – Mobility Scooters, Power Chairs, Riser Recliner Chairs and Beds, Stairlifts, Daily Living Comforts, Dressing & Grooming, Kitchen & Eating, Bathroom Aids (including design & Installation) Incontinence Products, Walking Aids, Wheelchairs and Accessories.
- 17 August 2016
- Yorkshire and Humber
- Retail, Health, Medical
- Local Alliances:
- East Riding Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We will happily listen to what Carers have to say and act upon any advice they may give us, this may include specialised stock for the shop, training opportunities or clearer display material for example.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Better understanding of the needs of a person with dementia, staff training opportunities.
Listen, Learn, Act
Listen to Carers and people with dementia
Learn through specific training courses
Act upon the solutions/findings
Re-evaluate our understanding by starting at the top of the list
- Initial Scoping, Planning
Improve the Awareness and Skills of Staff Members when Dealing with Dementia Sufferers and their Carers
Watching and understanding the Dementia Friends Video. Encourage Carers to visit our shop and seek appropriate advice.
- Planning, Implementation