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The Grange Medical Centre

We are a GP Practice with over 14800 patients with surgeries in Hemsworth, Kinsley & Upton that also accept patients from the Fitzwilliam, South Kirkby, South Hiendley & South Elmsall areas. The Hemsworth Surgery also has on site an endoscopy unit, level 3 theatre and x ray facilities as well accommodating the Community Nursing team.

22 August 2016
Yorkshire and Humber
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The Practice will have in place the knowledge and processes which will allow our patients to have confidence that they will be offered choice, control or influence over decisions involving their care.

We will work alongside other agencies within the community and nationally to provide services that meet the needs of patients and those that provide their care to ensure that life can still be lived. 

The Practice will seek to work in partnership with local bodies to promote dementia awareness in the community so that patients can feel valued.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time constraints and different work patterns with administrative & clinical staff.

The identification of those patients that are providing care for someone with dementia.

Possible cost & time required to carry out any necessary changes to surgery facilities following assessment for the site being dementia friendly.

Time constraints & procedures required to be undergone to implement changes.

2. Actions

  • Increasing the awareness of dementia within the GP Practice and wider community.

    The Practice will become members of the Wakefield Dementia Action Alliance.

    Practice staff to participate in dementia friends training and with our partners we will raise awareness of dementia within the community.  Each Practice base will maintain a ‘How to help people with dementia: A guide for customer-facing staff’ in it’s the reception areas.

    Initial Scoping, Planning
  • The Practice will assess how dementia friendly its facilities are to its patients and their carers.

    A ‘walk through’ to take place using the ‘Is your health centre dementia friendly assessment tool’.  This to be carried across all 3 Practice sites to assist in the identification of areas where changes may be necessary to improve the patient experience.  The Practice will seek to make changes identified by the assessment tool.

  • The Practice will have processes in place to ensure carers of patients with dementia are supported fully and offered physical & emotional health checks, including being offered the flu vaccine.

    The Practice will introduce processes in which those patients diagnosed with dementia and their carer’s are offered physical & emotional health checks.  Processes will be put into place to ensure carers feel supported or are made aware of how to get support when required.

    Planning, Implementation
  • The Practice is to offer a place of safety for vulnerable adults including those with dementia and ensure its employees are aware of adult safeguarding procedures.

    The Practice to join the local authority’s ‘Safer Place Scheme’ and promote registrations to vulnerable adults including those diagnosed with dementia.

    As well as the Practice being a place where vulnerable adults may come for help or assistance, the Practice will promote individual registration to the ‘Safer Place Scheme’.

    The Practice to ensure all employees have undergone basic adult safeguarding training.

  • The Practice to seek to develop policies which either support any employee diagnosed with dementia or is carer for a relative with dementia.

    The Practice to develop policies which support any employee diagnosed with dementia in line with Equality Act 2010 and examines how its employees that are carers of people with dementia can be supported in this role in the workplace.