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Wakefield and District Housing

Wakefield and District Housing (WDH) is a not-for-profit, non-publicly funded organisation that is committed to building confident, thriving communities. Our tenants and residents are at the heart of everything we do…

19 March 2016
Yorkshire and Humber
Local Alliances:
Yorkshire & Humber Dementia Action Alliance, Wakefield and Five Towns Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

WDH is a Registered Social Landlord with 31,000 properties.  It provides housing support services to people living across the district.  We aim to promote health and wellbeing and work to help people live independently with confidence.

Our Vision is to Create Confident Communities and our Independent Living Strategy has three main objectives:

  • Provide comfortable and affordable homes.
  • Help people to live independently.
  • Promote social inclusion in communities

People have choice and control over the support they receive from WDH.  People fully participate in the development of their support plans and they are able to choose the level of support they require.

A range of support services are offered, that provide cover 24/7.  The Care Link alarm monitoring service provides Telecare and a Community Support Worker response service meaning that people can choose a service at the level that suits their individual needs.

A number of Independent Living and Extra Care schemes have accommodation that provides a safe and secure environment with tailored support which promotes social activities and interaction between residents.

A large scale improvement programme for our Independent Living stock is underway ensuring that the specification delivers housing that is sustainable in the future and can support complex health and medical issues.

WDH are involved in a range of partnerships with Health and Social Care and together we aim to integrate support services.  This includes having a team of Health Inequalities Workers dealing with a range of complex needs.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

WDH key challenges to delivering outcomes for people with Dementia include:

  • Marketing the range of support services that are on offer to ensure that people access services earlier to prevent accidents in the home leading to further and escalated deterioration.
  • Raising awareness of Dementia across the organisation so front line employees are confident in supporting people with Dementia and encouraging people to consult their GP where Dementia symptoms are showing.
  • Increase the use of Telecare and Telehealth, demonstrate the benefits to partner agencies and ensure they are aware of the infrastructure that WDH has in place to deliver these services.
  • Ensure that technology remains up to date and fit for purpose to deliver future services.
  • Ensure that Independent Living schemes and Extra Care accommodation can support people with Dementia to remain living at home for as long as possible.

Influencing the future commissioning of low level preventative services to prevent escalation to higher need interventions and support carers

2. Actions

  • Independent Living Schemes

    To work with partners in Social Care and Health to identify opportunities to build new Independent Living schemes providing specialised and high level support, are specially designed to support complex needs and increases the accommodation options for people with dementia.

  • Skill Development

    Develop skills amongst WDH employees to provide the best quality support for people living at home with dementia in order to pro-long their independence.

  • Awareness Raising

    Raise awareness and understanding of Dementia amongst all front line employees so that appropriate referral pathways can be followed that will increase the chances of earlier diagnosis.

  • Consider the need for unplanned emergency care services