Rumour Hair & Beauty Salon

Hair & Beauty salon

8 October 2015
South West
Retail, Other
Local Alliances:
Wimborne Dementia Friendly Community

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We provide goods and services to people with dementia that support them in their daily living and enable them to stay at home and in their community, enjoying the best quality of life for longer.

Improving customer service through increasing staff awareness and understanding of dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Lack of knowledge/understanding amongst our staff/community.

Limited time/resources.

2. Actions

  • Improve access and signage in our facilities/environment

    Having a member of staff look after a client with dementia.

    Initial Scoping
  • Identify dementia friendly ways of working by offering alternatives to people living with dementia

    Waiting with client until carer or family collect them.

    Helping them with paying.