Harold G Walker Solicitors
Our solicitors and lawyers have experience in all areas that affect the elderly and vulnerable clients.
- 10 January 2017
- South West
- Local Alliances:
- Wimborne Dementia Friendly Community
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Improving customer service through increasing staff awareness and understanding of dementia.
Responding to the individual's needs and offering support.
We work with clients and their families to help put the legal process in place in order to protect the client's interests.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
This is not the primary purpose of our business.
Dementia awareness raising for all staff
We will start to train our front line staff, such as receptionists and the probate team, in being more aware of the needs of our clients who live with dementia.
- Initial Scoping
Identify dementia friendly ways of working by offering alternatives to people with dementia
We will start offering home visits to clients who live with dementia and give talks to them and their families.