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Yeovil District Hospital NHS Foundation Trust

Yeovil District Hospital has an iCARE philosophy which stands for effective COMMUNICATION, positive ATTITUDE, RESPECT for patients, carers and colleagues, and an ENVIRONMENT that is conducive to care and recovery.

20 June 2014
South West
Medical, Health, Care, Hospitals and Hospital Trusts

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

When people with dementia are admitted to hospital it can be a very distressing time as they can become disoriented and rapidly decline.  At Yeovil District Hospital NHS Foundation Trust we are developing ways to improve the hospital experience for people with dementia and their carers.

We have recently appointed a Dementia Care Coordinator and a Nurse Consultant in Dementia and Elderly Care to lead the developments and to provide an explicit dementia presence in the trust.  These essential roles will enable us to develop our care of people with Dementia and enhance their experience of being in hospital. The team will also develop clear links with community and mental health services. We are currently working in partnership with our local nursing and care homes in Yeovil to provide support to people with dementia and their carers.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Yeovil District Hospital is a small rural district general hospital in Somerset with a rising elderly population.  Increases in emergency activity are an on-going challenge for the organisation.  People with dementia and associated memory problems can become confused and disoriented when attending the Emergency Care Department at the trust and the development of the 'home to hospital' approach will help to mitigate these risks.

The challenge to the trust will be to ensure the engagement of all health care professionals in the dementia developments.  This is being led by the Chief Executive and the board of directors who believe that the care and support of people with dementia and memory problems is a key local priority which will help to improve dementia services for patients and carers and help to address the increasing demand on emergency services.

2. Actions

  • Alternative Care Pathway

    Implementation of an alternative Care Pathway for people with dementia that is appropriate to their needs.

  • Create a " dementia presence" in the trust

    Appointment of Dementia Care Coordinator and Consultant Nurse in Dementia and Elderly Care to lead the developments in dementia and create a 'dementia presence' in the trust.

  • Dementia Friendly Communities Project

    Engagement in the NHS South of England, Dementia Friendly Communities in Somerset Project.

  • To create a friendler dementia environment

    Implementation of the Dementia Challenge funding that has been agreed to create a friendlier dementia environment on an acute hospital ward.

  • Partnership working with nursing and care homes

    Continued partnership working with nursing and care homes to improve in reach and out reach services for people with dementia and their carers.