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San Remo Guest House, Falmouth

The San Remo Bed and Breakfast Falmouth, Cornwall is set in a superb location within yards of Falmouth Sea Front and with the lovely, Blue Flag, Gyllyngvase Beach just across the road, less than a minute's walk away. We have a colourful garden and a spacious sun deck complete with tables and chairs, where our guests can relax overlooking the beach and the scenic Falmouth Bay

Updated:
20 February 2015
Sectors:
Hospitality
Local Alliances:
Falmouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We could improve staff awareness and understanding of dementia, have a good customer service ethos and train our staff.  For example if a person with dementia develops behaviour that challenges others, our staff will take time to understand why they are acting in this way and help them try to avoid it

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Lack of knowledge amongst our staff/community

Member website

www.sanremofalmouth.co.uk

2. Actions

  • Awareness

    We will raise awareness of dementia by distributing the FDAA booklet How to Help Customers with dementia to our staff. My husband and I will also read our copy. Thank you.

    Status:
  • Support

    We will publicly declare our support for a dementia friendly society by displaying the FDAA/Dementia Friendly Falmouth logo and will display our certificate of membership 

    Status:
  • Promote

    We will promote Dementia Friendly Falmouth on our website and other publicity.

    Status: