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Anchor Housing, New Wells, Wakefield

Anchor has more than 40 years' experience of working with older people. Our impressive range of services will help you maintain your independence. We currently provide housing and care for 35,000 customers over 55. Our staff are dedicated to improving the lives of older people

5 February 2015
Yorkshire and Humber
Care, Housing Sector
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

New Wells has 43 retirement apartments for the over 55`s who live independently.  Some of our residents have a diagnosis of dementia. We are keen that they should still be able to – and feel able to - participate in life both at New Wells and in the wider community in Wakefield.

We want to be able to support and enable our residents and their families/carers by ensuring:

a)    that they have a good, basic and practical understanding of what dementia is and some of the small things that can be done to help people with dementia;

b)    that they understand that it is possible to live well with dementia;

c)    that they and we can identify appropriate services and the routes for accessing them.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The key challenges to delivering these outcomes are:

a)    overcoming lack of knowledge about dementia and the related fear of dementia;

b)    encouraging people to take part in basic dementia training, such as Dementia Friends;

c)    identifying a good, accurate and appropriate information service.

To overcome these challenges, we will:

a)    raise awareness of this at the monthly meetings, in the newsletters & advertise on the scheme noticeboards

b)    openly encourage family & friends to attend the Dementia Friends session.

2. Actions

  • Improving Awareness

    Provide a short awareness session to ensure that our residents and their families have a good, basic and practical understanding of what dementia is and some of the small things that can be done to help people with dementia.

  • Promoting the idea of “Living well with dementia”

    We will achieve this by:

    (a)  ensuring that our residents and their carers have access to appropriate information and services;

    consulting with our residents about the services that they use and that they would like to use and then liaising with these services in partnership with other agencies to promote the idea of being dementia-friendly (including steps such as accessing Dementia Friends training).

  • Knowledge – Services and Pathways

    A key issue has been identifying appropriate services and the routes for accessing them.

    We will develop a relationship with the Dementia Support Worker Service at the Wakefield and Five Towns office – this will provide an individually tailored response to the needs of our residents with dementia and their carers.

  • Help and advice

    We would like to be able to advise or provide information regarding the process once a DR`s referral has been made. With this knowledge we can use this to assist carers/families & signpost them when chasing up appointments for a referral.

    To find out what “help” is available for families prior to a diagnosis has been given. Everything seems to hinge on the memory clinic results.