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Bluebird Care - Wakefield

Bluebird Care (Wakefield) is one of the offices in the well-established and trusted Bluebird Care network. We care passionately about providing a high quality, professional and compassionate tailor made service throughout the City of Wakefield. We provide support to adults of all ages with services ranging from personal care, domestic tasks and companionship. We support people with conditions such as Dementia and Alzheimer's with respect, dignity and empathy. We assist people with a physical disability to maintain independence in any way they identify would be useful to them. We deliver specialist care and support for people with a learning disabilities. All our home care services are tailored to your specific needs or those of your loved one. We aim to ensure that our customers maintain their independence and dignity by being able to remain in their own homes happily and safely. Our ethos is good old-fashioned service with a ‘can-do’ attitude which has been built around a passion to deliver an excellent level of service.

4 February 2015
Yorkshire and Humber
Health, Care
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Bluebird Care is committed to achieving better outcomes for people with dementia and their carers through our commitment to excellence in our services. We strive to work with person centred care packages enabling people to live in the comfort of their own home but ensuring they are in a safe and secure environment. We strive to provide individually tailored care plan and recognise that different people with dementia require different services. Our staff are highly trained and supported in the field. We actively work with CCG’s, district nurse teams, GPs, families, occupational therapists and any other professionals to achieve best practice in the care of the customer.

We are passionate about ensuring our staff are trained effectively and supported when they are supporting people living with dementia. Equally important is the need to support the families and carer’s of our customers as many of them require respite or just someone to relieve some stress.

Bluebird Care is working towards providing a support network with community organisations to improve the quality of life of our dementia customers. This involves open communication between our staff, families and other organisations to make sure information is shared appropriately for the best outcome of the customer.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As a new organisation, our time and resources are stretched.

Lack of knowledge amongst our staff and community

Member website


2. Actions

  • Overview

    Establishing links to community organisations that are active in the life’s of our customers and keeping open that line of communication.

    Ensuring good management systems are in place to support our care workers allowing them to share information with staff and their colleagues where appropriate.

    Encouraging family, friends and other groups to take an active role in care

    Ensuring people with dementia are empowered to make decisions about their care and putting that into place to make sure they feel safe and secure. Setting up a support network for each customer and the continual sharing of relevant information within the network.

    Challenging perceptions amongst staff and other people about people living with dementia and their ability to lead an independent life. Providing the support to allow people to make their own informed decisions

  • Improve our understanding of dementia

    Our director will attend Dementia Champion training that will enable her to lead dementia friends sessions initially to all staff to ensure there is a consistency in understanding of how their support can become more effective.

    Director to lead dementia friends sessions for local partners – starting with Bashforth-Young solicitors

    Director to lead dementia friends sessions for families of customers that are supported through Bluebird Care and the local community

    Director to join the regional and local dementia action alliance and to feedback to all staff at monthly team meetings

  • To fund raise for Dementia to enable more research to take place

    All staff to be involved in the annual memory walk.

    Director to encourage local partners to sponsor the event too