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North Yorkshire Police

Creating safer neighbourhoods for every community in North Yorkshire and the City of York is our overarching priority, and is at the heart of everything we do.

16 November 2015
Yorkshire and Humber
Local Alliances:
Yorkshire & Humber Dementia Action Alliance, Hambleton Dementia Action Alliance, Scarborough Dementia Action Alliance, Richmondshire Dementia Action Alliance, Ryedale Dementia Action Alliance, Whitby DAA Collaborative

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

North Yorkshire Police is focussed on delivering a first class service to the communities that it serves and it is paramount that this service extends to everyone and that we have the ability and skill set to maximise every community facing opportunity that we are presented with to ensure that people feel valued. It is accepted that we have daily contact with those who have specific vulnerabilities and as such we have robust measures in place to ensure that do the following:

  • Provide a timely response as per our Service level agreements
  • Provide the correct response to identified vulnerabilities
  • Link in with other agencies who may be able to offer specialist support in key areas to ensure service provision is met
  • Have internal processes that allows our organisation to identify where levels were not met and determine learning outcomes

We work towards the Chief Constables Vision of ‘One Force, Protecting Our Communities’ and as such we ensure that all crimes involving everyone are investigated to a high standard.

We have Hate Crime reporting procedures which are managed across districts and are committed to delivering against the Mencap ‘Stand By Me’ pledge. This has been delivered across the North Yorkshire Police and the 10 police promises are now embedded.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Training for officers / police staff on Dementia from external providers or linking in with forces who have already provided this training. 
  • Awareness of Dementia for police / police staff / members of the public.
  • Asking the right questions to determine what barriers we may be facing to enable us to break them down.
  • External support available to provide expertise.
  • Consistency across the board with regards service standards that are delivered.

It is crucial that we have an understanding of dementia in all its forms so that we can ensure that those sufferers feel valued and part of the community as a whole which will be achieved if the highlighted points are addressed which we will endeavour to do. 

2. Actions

  • Identify at an early stage those who are living with a disability including dementia and ensure support is provide to the individual all along the way

    We will help identify early stage dementia in order to provide support to those living dementia from the beginning so that they have help all long their life. 

  • Ensure best practice around policies and procedures.

  • Determine the needs of the individual at an early stage, generally at first contact either on the phone or in person, and use other agencies if necessary to enhance our level of support.

  • Deliver a service that recognises that the individuals needs come first, that they are aware of that and that we will always direct our questions to them unless they request third party intervention

  • Identify potential vulnerable individuals through work done by PCSO’s and Beat Managers on their respective wards and try and meet their needs via a multi agency approach.

  • Record all contact and comply with victim contact standards at all times.

  • Look at how accessible we are to vulnerable victims and what measures we have already to deal effectively with identified issues