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Shah's Pharmacy

Community pharmacists were known in the past as chemists. Like GPs, community pharmacists are part of the NHS family. Every day about 1.6 million people visit a pharmacy in England. Community pharmacies are situated in high street locations, in neighbourhood centres, in supermarkets and in the heart of the most deprived communities. Many are open long hours when other health care professionals are unavailable. There are several different types and sizes of community pharmacies ranging from the large chains with shops on every High Street or in edge of town supermarkets, to small individually owned pharmacies in small communities in the suburbs and often in deprived areas or rural settings. The traditional role of the community pharmacist as the healthcare professional who dispenses prescriptions written by doctors has changed. In recent years community pharmacists have been developing clinical services in addition to the traditional dispensing role to allow better integration and team working with the rest of the NHS.

22 January 2015
Yorkshire and Humber
Health, Pharmaceutical
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We don't usually see people with dementia in the pharmacy (that we are aware of) though our delivery drivers may come into contact with people with dementia when delivering meds to the home.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We do not have a large pharmacy but we will do whatever we can to make it as inviting as possible for people with dementia.

2. Actions

  • Premises

    To assess the suitability of the pharmacy and make changes to areas that may be an issue for people with dementia.

    We will create an action checklist and work through areas for improvement.

    Initial Scoping
  • Staff and team development

    All staff to take part in Dementia Friends sessions

  • Optimising Medicines and patient support

    Advise patients to use our dosette boxes to make taking medication easier and safer