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Voluntary Centre Services

Voluntary Centre Services (VCS) is operated by Urban Challenge Ltd, a registered charity and company limited by guarantee. As well as operating accredited Volunteer Centres in Lincoln, Gainsborough and Sleaford that deal with over 2,000 volunteer enquiries each year, we also provide support to the community and voluntary sector as a volunteer development agency and a local support and development organisation. We can offer help to anyone wishing to set up a group, funding advice and access to news and networks in the third sector. We also deliver a programme of volunteer management training which is available for anyone who finds themselves with responsibility for volunteers. Our mission is to enable the development of stable, thriving communities with the capacity to plan and manage lasting improvements to their quality of life.

Updated:
3 April 2017
Location:
East Midlands
Sectors:
Voluntary Sector
Local Alliances:
South Lincolnshire Dementia Action Alliance , Lincoln Dementia Action Alliance, West Lindsey Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As an infrastructure organisation we have access to information about a wide range of services and support groups within the voluntary and community sector, and are able to signpost anyone with dementia or their carers to appropriate information or support. We have close links with statutory organisations including the CCG and so are able to represent to views of groups working with people with dementia to key organisations and decision makers. We are working towards ensuring that all of our team members are aware of actions that they can take to ensure our services are tailored to support those living with dementia. A programme of supported volunteering will allow us to provide one-to-one support to those seeking activity, and also to provide respite to those who are caring for them. We will ensure that information we are able to provide to those living with dementia is accessible and that our staff are aware of the people in our community who need their support.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are committed to supporting volunteers and volunteering in all its forms. Whilst we hope to allow every volunteer an equal opportunity, we must ensure that we continue to deliver our core services to the wider community and integrate best practice relating to dementia into our daily activities. Securing funding for the supported volunteering programme is pivotal for this element of our action plan.

2. Actions

  • Raise awareness for staff and volunteers across the organisation

    All team members will receive dementia awareness training as part of their core induction and will provide ongoing support to each other as they develop their skills and knowledge in this area. This could include activities related to ‘what to do when faced with difficult situations’ and ‘how to support a person to volunteer whilst living with dementia.’

    Status:
    Being implemented

    2017 - Second Quarter Update

    Ongoing action, as we are always recruiting new team members.

    2016 - Second Quarter Update

    Ongoing Member

  • Seek one-to-one support for volunteers living with dementia

    A supported volunteering project, which will allow mentors to support volunteers suffering mental ill health, will be extended to allow one-to-one support for those living with dementia and hoping to volunteer. 

    Status:
    Uncompleted

    2017 - Second Quarter Update

    This action is no longer deliverable.

    2016 - Second Quarter Update

    Ongoing Member

  • Host and deliver further awareness sessions for the wider community

    Through our voluntary sector network we will continue to raise awareness of dementia and facilitate awareness training through our Dementia Friends Champion.

    Status:
    Completed

    2017 - Second Quarter Update

    This action is now completed.

    2016 - Second Quarter Update

    Ongoing Member

  • Group Support for Dementia Action Alliance

    Our organisation will support the West Lindsey Dementia Action Alliance by providing a staff member to attend & support meetings. We will also provide general support for local dementia action projects across the District - volunteer support, publicity.

    Status:
    Being implemented

    2017 - Second Quarter Update

    Ongoing - Continue to offer support to local projects.