Bedfordshire Fire and Rescue Service

Bedfordshire Fire and Rescue Service provides the following services to the communities of Bedfordshire: Prevention: Helping people to stay safe through education and advice Protection: Inspecting buildings to ensure that they comply with relevant fire safety legislation Response: Attending emergency incidents Our organisational objectives are: 1. To respond effectively, manage risks and reduce the number of emergency incidents we attend 2. To ensure high standards of corporate governance and continued service improvement 3. To develop our employees and create a safe, fair and caring workplace for our staff To deliver this we have operational staff based at 14 Community Fire Stations throughout the County and also work closely with a wide range of delivery partners. In addition, our main HQ site at Kempston hosts our control centre, workshops and training centre and many of the vital non-operational support staff functions.

28 July 2016
East of England
Emergency Services Sector
Local Alliances:
Luton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The Fire and Rescue Service has a key role to play as a well respected and efficient public service with a proven track record of delivery of services including a focus on prevention work. This manifests itself in Fire and Rescue Services up and down the country being involved in protecting the most vulnerable members of our society from the effects of fire, particularly in the home. 

This clearly contributes in some degree to several of the National Dementia Declarations.  More specifically, our local experience and knowledge in prevention work means that we can target, via our Customer Insight processes, vulnerable members of our community including those with mental health issues and provide essential home fire safety checks to them.  These checks are delivered by Home Fire Safety Advisors working within our specialist Prevention teams, operational Firefighters and a range of partners who provide this service on our behalf. 

This will help enable people with dementia to live independently in their own homes for longer whilst protecting them from the dangers of fire.  We also refer vulnerable members of our society to other agencies, including Safeguarding partners, if we have a concern thus giving them access to a wider range of care and support.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Awareness for our staff of the significant issues that dementia is causing society and the projected growth in the number of people suffering from dementia is a key challenge for us.  In addition, getting our partners to understand the role that Fire and Rescue Services can play in assisting with initiatives that can promote independent living is also a challenge for us.

We also need to continually seek assistive technologies that can be used on an individual basis that will enable people suffering from dementia to live in their own home without a heightened risk of fire whilst balancing this against the cost of providing bespoke services in an era of austerity.

Member website

2. Actions

  • Educating Our Staff and Partners

    We will carry out an on going education and awareness programme for all our staff in regard to dementia.  In addition, we will continue to engage with all of our partners and ensure that we contribute to their objectives in regard to protecting those people in our society are affected by dementia.


    2016 - Third Quarter Update

    The  Service has appointed a Diversity Advisor who will be leading on Dementia work across the Fire and Rescue Service.

    Community Safety team have received mental health awareness training and Dementia Awareness has been included as part of the Service's Induction training programme.

    I am currently doing an audit to find out

    • what percentage of fire safety/prevention staff are Dementia Friends
    • what percentage of firefighters are Dementia Friends
    • what Fire Safety/Prevention  resources are available across the service
    • what Fire Safety/Prevention training we have delivered to the community

    We are now actively seeking to roll out this awareness training to all of our staff in the next financial year.

  • Establish Bedfordshire Fire and Rescue Service Dementia Champions

    We will build upon the initial awareness training we have had for our Community Safety staff via Dementia Friends training and specific mental health awareness training to provide Dementia Champions within our Fire and Rescue Service.


    2015 - First Quarter Update

    We are now in the process, working with our Diversity Advisor, to identify workplace Dementia Champions.

  • Assistive Technology

    We will continue to seek ways in which assistive technology can help us to help people who suffer from dementia to remain living independently and with dignity.


    2015 - First Quarter Update

    We supply alarms for those with hearing impairments and are now researching further bespoke innovative products that we can provide to specific perosns who are at risk in the home.  This together with an appropriate identification and referral process.