Rawlings Opticians, Winchester

An independent opticians providing private and NHS funded eye examinations, spectacles, magnifiers and contact lenses

Updated:
9 January 2018
Sectors:
Health, Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We aim to make our customers living with dementia’s journey as easy and positive as possible. We ensure our practice is as dementia friendly as possible and provide a personal service with the flexibility to tailor this to the individual.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time to develop and improve awareness

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session

    Status:
    Completed
  • Appoint a Dementia Champion

    Dawn Dawson nominated to be a Dementia Champion to ensure the viewpoint of people with dementia is considered in all aspects of the organisation. Attend a minimum of one Hampshire Dementia Action Alliance meeting per year.

    Status:
    Being implemented
  • Facilitate understanding and sensitive handling of patients known to be living with dementia

    Whilst respecting client privacy, we will adapt our recording system to highlight relevant information provided.

    Status:
    Completed

    2014 - Third Quarter Update

    New Member