Vision Express, Winchester


29 December 2014
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • By delivering high level of service to each and every customer, taking time to fully understand every customer’s needs.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Time to sit and listen.

  • Training for younger newer staff members how to recognise signs etc.


Member website

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff members attend a dementia awareness raising session


  • Appoint Dementia Champion

    Train a member of staff to deliver Dementia Awareness in-house

  • Embed the Dementia Friendly concept within the business.

    Review business operation manuals and induction process


    2014 - Third Quarter Update

    New member