Vision Express, Winchester

Optician

Updated:
29 December 2014
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • By delivering high level of service to each and every customer, taking time to fully understand every customer’s needs.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Time to sit and listen.

  • Training for younger newer staff members how to recognise signs etc.

 

Member website

www.visionexpress.com

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff members attend a dementia awareness raising session

     

    Status:
    Planning
  • Appoint Dementia Champion

    Train a member of staff to deliver Dementia Awareness in-house

    Status:
    Investigating
  • Embed the Dementia Friendly concept within the business.

    Review business operation manuals and induction process

    Status:
    Investigating

    2014 - Third Quarter Update

    New member