Specsavers, Petersfield

Our vision: to passionately provide best value eyecare to everyone, simply, clearly and consistently, exceeding customer expectations every time.

Updated:
29 December 2014
Sectors:
Medical, Retail, Pharmaceutical
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our alliance with the HDAA and Dementia Friends awareness enables us to better meet the needs of our customers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are a small friendly team who sometimes struggle with the varying demands of the day.

Member website

www.specsavers.co.uk

2. Actions

  • Dementia Awareness raising for staff

    Ensure all customer facing staff, attend a dementia awareness raising session

     

     

    Status:
    Delivered
  • Embed the concept of ‘dementia friendly’ within the business.

    We will deliver this training session to all new members of the team.

     

    Status:
    Being implemented

    2014 - Second Quarter Update

    New member