Swan Shopping Centre, Eastleigh

Located in the heart of Eastleigh, the Swan Shopping Centre is a convenient shopping location boasting a great variety of retailers and everything you need for a fantastic shopping experience. The Centre is home to more than 40 retailers including Tesco, Boots, Argos, WHSMith, TK Maxx, New Look and Next plus a great range of restaurant and leisure venues including Fankie and Benny’s, Nando’s, Prezzo, Chimichanga, Harvester, Gambado, AMF Bowling, Anytime Fitness and VUE Cinema. The Swan Centre car park entrance can be found directly off the roundabout at the junction of Southampton Road and Wells Place, Sat Nav SO50 5PB.

Updated:
20 January 2015
Sectors:
Hospitality, Retail, Recreation
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

To fully understand challenges faced by those with dementia and be able to respond to their needs by providing a welcoming environment and trained staff who are able to assist and enhance the shopping experience.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Updating the induction program to ensure new starters are trained as they join the organisation.

Promoting participation from the wider retail population who often have high business demands and limited time to invest in new initiatives.

2. Actions

  • Dementia Awareness Training – Shopping Centre Team

    Ensure staff attend a dementia awareness training session

    Status:
    Being implemented
  • Embed the concept of ‘Dementia Friendly’ within the business

    Promote a ‘Dementia Friendly’ culture within the team and encourage retailers in the centre to consider signing up.

    Status:
    Investigating

    2014 - Second Quarter Update

    New member

  • Embed the concept of ‘Dementia Friendly’ within the business

    Promote a ‘Dementia Friendly’ culture within the team and encourage retailers in the centre to consider signing up.

    Status:
    Investigating

    2014 - Second Quarter Update

    New member