Phase Eight, Winchester
Ladies Fashion, Retailer Sector
- 29 December 2014
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We are committed to providing excellent customer service to all customers. We aim to show compassion and understanding to our customers with dementia and their carers.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Recognising symptoms of those people with dementia.
Integrating training to all our induction process.
Dementia Awareness raising for staff
Ensure all staff attend a dementia awareness raising session .
Appoint a Dementia Champion
Nominate an individual to be a Dementia Champion for the organization, to ensure the viewpoint of people with dementia is considered in all aspects of the organisation.
Embed the concept of being ‘Dementia Friendly’ within the business
Review and include training in Induction process to cover Dementia Friendly awareness
2014 - Second Quarter Update