What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

Phase Eight, Winchester

Ladies Fashion, Retailer Sector

Updated:
29 December 2014
Sectors:
Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are committed to providing excellent customer service to all customers. We aim to show compassion and understanding to our customers with dementia and their carers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Recognising symptoms of those people with dementia.

Integrating training to all our induction process.

Member website

www.phase-eight.co.uk

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff attend a dementia awareness raising session .

    Status:
    Planning

  • Appoint a Dementia Champion

    Nominate an individual to be a Dementia Champion for the organization, to ensure the viewpoint of people with dementia is considered in all aspects of the organisation.

    Status:
    Planning

  • Embed the concept of being ‘Dementia Friendly’ within the business

    Review and include training in Induction process to cover Dementia Friendly awareness

    Status:
    Planning

    2014 - Second Quarter Update

    New member

← Return to members Back to top ↑