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Lloyds Pharmacy, Winchester

Community pharmacy business providing a variety of services including dispensing, blood pressure and diabetes screening, medication reviews, emergency contraception and home delivery.

29 December 2014
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Lloyds pharmacy as a company has committed itself to become more dementia friendly by taking part in the Alzheimer's society drive to recruit 1 million dementia friends and making their pharmacies and staff more aware of the challenges and difficulties faced by those who have the condition and the people who support them.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Varied experience in workforce, potential large percentage of  people with dementia compared to other sectors, time and resource management.

Member website


2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session

    Being implemented
  • Appoint Dementia champion for branch

    Assign a member of staff to periodically review the layout and signage of the store to ensure essential services are clearly marked and signposted

  • Encourage all dementia patients to have a review with the pharmacist

    By conducting regular reviews with the pharmacist patients could be helped to correctly take their medication and be encouraged to take an active part in their treatment.

  • Offer community dosage trays to patients with dementia

    By offering this service it should improve compliance by patients and help slowthe progression of the condition


    2014 - Second Quarter Update

    New member