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Mission Care

Mission Care is a Christian charity with a 110 year history of providing quality care in South London. It currently operates five care homes in South London with up to 233 residents, 150 of whom will be living with a primary diagnosis of dementia. From December 2014 it will also be operating a permanent dementia friendly cafe in the centre of Bromley.

15 October 2015
London, South East
Local Alliances:
Southwark Dementia Action Alliance, Bromley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are principally a nursing care provider looking to deliver a high quality service to our residents.  We are committed to providing a cares service that supports all residents to benefit from a high quality of care that does all that it can to enable them to live as fulfilling and varied a life as their illness and ability allows.

Our care teams are well supported by activities staff and pastoral care workers offering support to our residents and their friends and relatives.

We are committed to enhancing the physical environment of our homes to improve the quality of life of our residents.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The main challenge that we face, along with all care providers, is in ensuring that we maintain and develop the quality, responsiveness and variety of our services to meet the needs of our service users against a backdrop of, in real terms, reducing funding from the health and local authorities.

Member website


2. Actions

  • We aim to enhance the lives of people living with dementia and requiring residential nursing care. We will continue to invest in developing the care service we provide.

    • Investment in appropriate infrastructure and environmental improvements.
    • Additional employed and voluntary resources to deliver activities and therapies within the homes.
    • Continued investment in pastoral support services.
    • Providing comprehensive training to all staff and volunteers working within our dementia homes.


  • Develop services to the community through the open of a dementia friendly cafe as a permanent facility within Bromley town centre.

    • Design and open a high quality dementia friendly cafe (scheduled to be open Jan 2015)
    • Ensure that relevant community groups are aware of and able to access the facility.
    • Work with partner organisations to deliver additional services and advice.
    • Make relevant literature and information available to raise dementia awareness.
    • Train all staff and volunteers to be fully aware of the challenges faced by those living with dementia and their carers.
    • Provide a safe, supportive and welcoming community for those living with dementia.


  • Advice “clinics”

    • Facilitate events to provide advice and support to;
      • Help people understand legal and financial issues associated with later life
      • Provide information to people in respect of residential and nursing care