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NHS Lewisham Clinical Commissioning Group and London Borough of Lewisham

The NHS Lewisham Clinical Commissioning Group commissions local services including provisions for people with dementia and their carers. The Lewisham Memory Service, as well as information, advice and support services from voluntary sector organisations working in the borough are commissioned jointly with the London Borough of Lewisham . The two organisations work together to commission care across the entire borough for residents and those registered with a local GP.

Updated:
8 October 2015
Location:
London
Sectors:
Local Authorities, Clinical Commissioning Group, Commissioners Sector
Local Alliances:
Lewisham Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The NHS Lewisham Clinical Commissioning Group commissions local services including provisions for people with dementia and their carers. The Lewisham Memory Service, as well as information, advice and support services from voluntary sector organisations working in the borough are commissioned jointly with the London Borough of Lewisham . The two organisations work together to commission care across the entire borough for residents and those registered with a local GP. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Our key challenge is increasing awareness across the borough, including with local residents, businesses and health care professionals. There is still stigma attached to a diagnosis of dementia and it is our aim to make people realise how important it is to identify people with dementia so that they have access to services and support. We are working towards making Lewisham a more dementia friendly community and it will take the active involvement of all parts of the community to make this a reality. We hope that by being a part of the Dementia Action Alliance we will make the first step towards better engagement with our local community and towards getting the word out. Our goal would be to eventually get our local medical professionals and GPs involved in the Alliance and sign up local businesses and residents to join with us in our work.

2. Actions

  • Dementia Friends at NHS Lewisham CCG

    We are aiming at getting 100% of the Clinical Commissioning Group staff trained as Dementia Friends. This will be done by encouraging team members to take the time to do the training themselves via the Dementia Friends website, or by attend in-house training that we have organised for one of our Team Briefs.

    Status:
    Delivery, Implementation
  • Making Dementia a part of Induction and mandatory training at London Borough of Lewisham

    We are currently in talks to get a series of videos from the Alzheimer’s Society Dementia friends programme introduced to the Mandatory Training programme at the London Borough of Lewisham. The e-learning programme would also be a part of the standard induction process. The borough should then be able to keep track of how many employees are Dementia Friends.

    Status:
    Initial Scoping, Planning
  • Increase education and awareness across the borough

    We plan to create and implement a new training programme aimed at GPs across Lewisham. The goal of this will be to increase awareness around the importance of diagnosing dementia and an in-depth look at what services are available to patients after a diagnosis, and how to refer people to the right support services.

    Status:
    Initial Scoping
  • Dementia Friends in all GP surgeries

    We are promoting a programme to get all front-line staff (administrators, receptionists, practice managers, etc.) in GP practices across the borough to sign up to the Dementia Friends programme. We will assist the practices in arranging for face=to-face or video training for all their employees. GPs themselves will also be encouraged to complete the programme. 

     

     
    Status:
    Planning
  • Dementia Awareness Day

    We will work with the newly formed Lewisham Dementia Action Alliance to produce an informative Dementia Awareness day in May 2015 for Dementia Awareness Week. The goal is to reach people with dementia and their carers, local businesses, professional and curious members of the community and to raise their awareness of what dementia is and what they can do to help and get involved.  We also hope to recruit more members to the Lewisham DAA.

    Status:
    Initial Scoping