We are a multi-award winning social housing company, which manages around 8,400 council-owned properties across Central Salford and the Beechfarm and Rainsough Brow estates. We're determined to provide you with a fresh and energetic approach to the management of your home - one that is all about results. As well as housing management, our role covers housing renewal services. We play a key role in working with the council on housing regeneration and renewal services for residents and local businesses across Central Salford. We support wider regeneration projects carried out by the council and other agencies, ensuring all our projects bring real benefits to the whole community and help create better neighbourhoods. Customer consultation, feedback and scrutiny is critical to ensure we are accountable, transparent and that our services are tailored to customers’ needs.
- 10 November 2016
- North West
- Local Alliances:
- Salford Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Salix Homes recognises that dementia is one of the greatest challenges facing our ageing society, there has been major progress in recent years in securing public and political commitment to respond more effectively to dementia.
Our aim as a member of DAA, is to work towards delivering the above vision by committing to our outlined actions, such as engaging employees in the DAA declaration, empowering employees and customers with knowledge around dementia and encouraging them to make plans for their future thus, actively helping to improve the lives of people with dementia. We would get involved at a local level by attending the quarterly DAA meetings.
By pledging our commitment and delivering on our visions both customers and employees will feel:
- Empowered to make choice decisions around their own lives
- That there is support and guidance available
- Empowered with knowledge of dementia
- They have a sense of belonging within their family and community, not a burden
- Less isolated, confident to engage in community activities
- Empowered to seek and uphold employment opportunities
- Healthier within themselves
- Supported to ensure that they can live independently and sustain their own tenancy.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
- Embedding a positive and proactive approach to dementia within the culture of the organisation so that every staff member recognises they have a role to play in supporting tenants and residents with dementia
- To identify how we can also work with local residents and our own tenants to increase understanding about dementia across the whole community
- Ensuring that the skills we learn from training are transferred to the work place
- Understanding the impact of dementia is diverse and ensuring our approach is flexible
- Lack of customer engagement
- Resources and funding
- Prejudice within our communities due to lack of knowledge
Improve Awareness of Dementia across Salix Homes
We will improve the skills and awareness of Salix Homes workforce by arranging high quality awareness training across the organisation
- Develop Salix Homes Dementia Action Alliance Action Plan
- Ensure commitment throughout the organisation from front facing staff up to board level
- Partner with expert services to deliver dementia awareness training
- Up skill all front line staff on issues associated with dementia
- Expand training to all staff and contractors
Improve Awareness of Dementia across Salix Homes Sheltered Scheme Customers
- We will improve the level of understanding of dementia across our sheltered housing schemes by arranging dementia awareness sessions, this training will be expanded out to invite non sheltered tenants, family and friends.
- We will partner with expert services to deliver a programme of high quality dementia awareness sessions residents across our sheltered schemes and their families to help improve the level of understanding of dementia, how to recognise signs of dementia, support services and advice available
- We will continue to offer engagement activities for residents and people living in the wider community, including those with dementia and will work with partners to audit these activities to ensure they are accessible to people with dementia.
We will actively work in partnership to understand and improve people’s experience of living with Dementia in Salford.
- Working with partners we will participate in the National Annual Dementia Awareness Week, again raising awareness for staff, stakeholders and customers
- We will attend quarterly DDA meeting and update on our action plan action plan