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Radfield Home Care Ltd

Radfield Home Care Ltd is a domiciliary care agency specialising in providing care and support to elderly clients in their own homes. We are a family run company that established in 2008, run by Dr Hannah MacKechnie, a qualified GP, and her brother Alex Green. We believe passionately in providing the highest standard of care to our clients and we have also created a Caring for our Carers pledge which you can view on our website to demonstrate our commitment to looking after and valuing our care team.

Updated:
22 February 2018
Location:
West Midlands
Sectors:
Care
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

At Radfield Home Care we keep our clients at the very heart of the care we provide. We listen to them, respond promptly to their needs and involve them in all aspects of their care. By keeping the person at the centre of what we do we ensure that we know a lot about their preferences, life history, wishes and desires so that we can provide the right care that enhances their quality of life no matter what their cognitive function may be. We work closely with family and important others to ensure that we are getting it right for each individual client and will adapt quickly as their needs change. We keep up to date with the latest developments with dementia care and the awareness campaigns and have a trained dementia champion within the branch and many of our care team are dementia friends.We are setting out on a campaign to Make Shrewsbury a Dementia Friendly Town which will involve us promoting the dementia friends campaign, training other businesses and customer facing organisations and raising awareness across our town.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We ensure that all of our carers receive training in dementia, however external training courses can vary in quality. Many people are diagnosed at a later stage of disease progression and this may delay them receiving help. We have observed that when care is started at a later stage it may be more difficult for the client to accept and they may not be able to remain living independently for as long.

2. Actions

  • Carer Training in Dementia

    To roll out a broader training programme for all of our care staff in dementia to avoid the variations in external training provision

    Status:
    Planning

    2014 - Fourth Quarter Update

    With the introduction of the care certificate coming into effect in a matter of weeks we are working on including our dementia training as part of our training review in line with the new requirements of the certifcate.

  • Dementia Friendly Community

    Work alongside other organisations to make our community dementia friendly.

    Status:
    Being implemented

    2014 - Fourth Quarter Update

    Following a recent meeting with the Shropshire DAA steering group we are moving forward with our plans to Make Shrewsbury a Dementia Friendly Town.

  • Dementia Friends and Champions

    To raise awareness of the dementia friends movement and offer awareness sessions for the general public.

    Status:
    Planning

    2014 - Fourth Quarter Update

    We will be incorporating this into our Making Shrewsbury Dementia Friendly campaign and offering local businesses and interested others dementia awareness sessions.