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Northamptonshire Carers

Northamptonshire Carers aims to improve the quality-of-life for people with dementia and their Carers

Updated:
2 March 2018
Location:
East Midlands
Sectors:
Care
Local Alliances:
Northamptonshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1.    The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Northamptonshire Carers aims to improve the quality-of-life for people with dementia and their Carers by:

Managing a service specifically tailored to meet the needs of those caring for people with dementiaDirectly supporting the Carers of those with dementia, emotionally and practically (up to 150 carers, plus their cared-for at any one time)Maintaining close links and partnership working with other organisations providing dementia related supportSignposting the Carers of those with dementia to the most appropriate means of support.Providing a telephone support line to support the Carers of those with dementiaProviding information and education to the Carers of those with dementia. Ensuring relevant staff are well trained around issues relating to dementiaProving accessible cafes and lunch clubs for the Carers of those with dementia and their cared-forProviding Support Groups for the Carers of those with Dementia, and other CarersProviding accessible holiday lodges available for Carers and their cared for to take a breakProviding free access to local gyms and relaxation sessions for Carers to take a break and release stress.Developing and providing a volunteer sitting service which is accessible to the Carers of those with dementia.Promoting a positive attitude towards dementia amongst staff, other professionals and the public.Working closely with statutory services to try and meet the capacity issues in the county in relation to dementia Carer support.

 2.    What are the challenges to delivering these outcomes from the perspective of your organisation?

Trying to meet the increasing needs in relation to capacity and demographic pressures in an increasingly squeezed financial climate Pushing for equality of service provision in relation to other mental health Carer support in relation to eligibility (and capacity). Working within the parameters of NHfT in relation to staff recruitment and cover.  Ensuring that Carers are supported across the whole of the County. Meeting the needs of Carers in rural areas, in relation to service provision, isolation etc. The need for joint working between Health, Social Care and Third Sector

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Limited funded

2. Actions

  • Ensuring that the ‘spread’ of Carer support is right across the county and services are accessible

    Ensure that the level of Carer support is equitable regardless of where the Carer lives or the community they are from.

    Status:
    Delivery

    2018 - First Quarter Update

    We have changed and improved our triage system to ensure that people are contacted as soon as possible and receive the right level of support. We now have some highly skilled staff contacting Carers to make an initial over the phone assessment of the urgency of their situation, providing initial information and advice, prior to receiving a visit from our dementia support workers.

    2018 - First Quarter Update

    We have increased our presence in acute hospitals, working alongside discharge teams. We are engaging evermore with community groups especially BME groups.

  • Campaigning to ensure equality for all in relation to service provision within statutory services

    Ensuring that people with dementia & their Carers are receicve equitable support from statutory providers.

    Status:
    Implementation

    2018 - First Quarter Update

    We continue to keep the profile of PWD and their Carers high, having regular conversations with commisiioners, networking with other organisations and attending relevant meetings. We are attending a professionals meeting about the refresh of the local dementia strategy to ensure that the voluntary sector are acknowledged within the care pathway and that key issues are identified and included.

    2017 - Third Quarter Update

    We continue to keep the profile of PWD and their Carers high, having regular conversations with commissioners, networking with other organisations and attending relevant meetings. We are attending a professionals meeting about the refresh of the local dementia strategy to ensure that the voluntary sector are acknowledged within the care pathway and that key issues are identified and included.

    2015 - Third Quarter Update

    Weare integrating our dementia services with other carer services including statutory carer assessments; this reduces duplication but allows for equality of service access. 

    We are imp;ementing a BME engagement plan

    2015 - Second Quarter Update

    We have worked in partnership with the County Council regarding the implementation of the Carer Act to ensure that dementia Carers access new statutory support & direct payments via our DCA service

  • Creatively using funding to fill in gaps within service provision

    Providing holistic support for   families and integrating new services with existing ones.

    Status:
    Implementation

    2017 - First Quarter Update

    WE have been successful in receiving funding to further increase our work with BAME communities by facilitating 5 BAME focussed awareness raising sessions. This funding will enable us to use additional staff to facilitate these sessions, therfore increasing capacity.

    2015 - Third Quarter Update

    Over the last few months we have rolled out direct payments for carers in-line with Care Act eligibility.  This allows for an individual approach to achieve outcomes not available through commissioned services.

    2015 - Second Quarter Update

    Our DCA contract has allowed us to increase dementia awareness training within our team as well as increase our Peer Support capacity which provides emotional support for carers

  • Promoting the recruitment of suitable staff to meet the needs of those with dementia and the Carers within the volunteer sitting service

    We run a volunteer Sitting Service. Approx 90% of its client base have dementia.

    Status:
    Delivery

    2017 - First Quarter Update

    The volunteer sitting service continues to predominantly offer sits to people with dementia to enable carers to take time out for vital appointments fo to take a break from caring.

    2015 - Third Quarter Update

    I am due to do dementia champpion training next month so hope to provide all volunteers with dementia friends training

    2015 - Second Quarter Update

    Volunteer coordinator has taken part in a four day dementia traing course. He also has access to dementia extert workers in our office. this enables him to have info on dementia at hand in order so it can be shared with volunteers

  • Pushing for ‘flexibility’ within statutory service provision to ensure the best fit is provided for the Carers of those with dementia and their cared-for

    Pushing for ‘flexibility’ within statutory service provision to ensure the best fit is provided for the Carers of those with dementia and their cared-for

    Status:
    Delivery

    2018 - First Quarter Update

    We continue to work with LA to plan, negotiate and implement updated Carer Assessments and subcontract the Alzheimer's Society to deliver this in the area

    2015 - Third Quarter Update

    We are working closely with the local authority with regards to care act implementation. In doing so we have petitioned for a carer-focused approach despite the need for a more proceduaral method to ensure Care Act compliance. Ongoing

    2015 - Second Quarter Update

    We have worked closely with NCC with regards to care act implementation. In doing so we have petitioned for a carer-focused approach despite the need for a more proceduaral method to ensure Care Act compliance.

  • Promoting and maintaining close working relations between voluntary and statutory services

    Integrate our services with statutory services

    Status:
    Implementation

    2015 - Third Quarter Update

    We now run both county council statutory carers assessments as well as the CCG post diagnosis Dementia Care Advice Service. We have integrsated this with our other services.

    2015 - Second Quarter Update

    We have increased our staff levels in both local general hospitals. Our DCA service has established formal links with elderly Community Mental Health Teams. We are also establishing joint workshops with psychology teams to support both dementia patients and their Carers

  • Working to forge even stronger links with other organisations providing dementia related support

    Integrate & work in partnership with other organisations in the field

    Status:
    Delivery

    2018 - First Quarter Update

    We subcontract to and work in partnership with, the Alzheimer's Society to provide Carers Assessments and support for people with dementia in the county

    2017 - First Quarter Update

    We continue to work in partnership with other organisations across the County, most recently putting in for tenders for Carers services which will rely on commited partnership working to fulfill.

    2015 - Third Quarter Update

    We chair the Carers partnership which gets other voluntary organisations in the field to discuss local need and implement services.

    2015 - Second Quarter Update

    Our DCA service has resulted in sub-contracting the Alzheimer's Society and integration of services to form 'one service'.

    We are also planning working more closely with Olympus care Services.

    We have just started jointly planning a inter-agency (inc the Unviersity) 'Memory Day' for Carers Week 2016

  • Raising awareness about Dementia within BAME communities

    Our aim is to work regularly and consistently with BAME communities and groups to continue to raise awareness and engage the public, educating the population about dementia, it's effects and the support available.

    Status:
    Being implemented

    2018 - First Quarter Update

    Working with BAME communities forms part of our contractural KPIs and we continue to do so. We will link this into delivery of Big Lottery funded community work.

    2017 - First Quarter Update

    We have been succesful in receiving a small pot of funding to further raise awareness of dementia within BAME communities. We are currently targetting specific known groups to organise some awareness raising sessions within communities, improving understanding of these conditions, and raising the profile of our organisation and the support available.