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Carers Count

Carers Count is a not for profit, voluntary sector organisation who work with adult unpaid carers looking after other adults in Kirklees. We provide support and advice around a wide range of issues from carer breaks and paying for care to benefits advice. We help to support carers emotionally also with carers groups and courses open to all unpaid carers in Kirklees. We try to involve carers in every aspect of the service, as this is a service for them, they should have a say as to how it is run.

4 December 2014
Yorkshire and Humber
Communication, Voluntary Sector
Local Alliances:
Kirklees Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Carers Count support the carer to support the person they are caring for. We act as the listening ear, the researcher and the facilitator when needed. A carer may need information regarding the person they care for and their condition, we can find that for them. They may need putting in touch with other relevant organisations that can support them, we can put them in touch and sign post them. They may need to plan for the future or advice around unclaimed benefits for them as the carer and the person they care for, we can help with this also. If that carer needs an hour or two with other carers who are in a similar position, one of our groups may be just what they need.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Carers are extremely busy and it is not always possible for them to come to visit us, therefore we offer home visits and can see the carer and the person being cared for within their own home at a time that suits them. Time again means that the carer may not have the time to research all the organisations that are out there, so we try to help with this. Our biggest problem is carers could like to come to our groups but they sometimes cannot leave the person they care for. We try to help find rest bite care and also offer carers the opportunity to bring the person they care for, meaning they too can come and chat with other carers. Our staff need to understand as best they can Dementia and how this can affect both the person who has it and the people/carers around them to support the the best way we can.         

Member website


2. Actions

  • Improve our understanding of Dementia

    Our Manager has already arranged dementia awareness training, and will keep this training up to date by arranging more when needed and making sure that all new staff attend the dementia awareness sessions to ensure a greater understanding of the condition.

  • Invite the Admiral Nurses to events we put on

    We will invite the admiral nurses and other relevant organisations that are dementia related services to events that we put on so carers and the people they care for can be put in touch with the relevant services for them. Our events try to always raise awareness of dementia and make sure we can support the carers.

    Being implemented
  • Staff will endeavour to refer Carers and the people they care for to relevant service

    It is the responsibility of the Carers Count staff to know of other specialist services that will help the Carers of people with Dementia and signpost them in every case to these service.