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West Yorkshire Police

West Yorkshire Police is committed to delivering a world-class policing service to around 2.2 million people who live, work or visit West Yorkshire. We strive to improve engagement with people in our communities who may be vulnerable by responding to their needs, preventing them from becoming either a victim, witness or perpetrator of crime and anti-social behaviour. Our values are to act with compassion, humility and respect and to show that we care by putting our communities first. To achieve this, it is essential we continue to develop our staff and work with other partner agencies and support groups to make our communities safer and feel safer, for people with different needs and concerns, including people with dementia and their carers.

14 February 2017
Yorkshire and Humber
Emergency Services Sector
Local Alliances:
Yorkshire & Humber Dementia Action Alliance, Leeds Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

West Yorkshire Police aims to make our communities safer and feel safer.

In accordance with the West Yorkshire Police and Crime Plan 2013-2018 and the force’s purpose and values, West Yorkshire Police continue to put the needs and concerns of the communities first on a day-to-day basis. We have established safeguarding governance centrally and at district level to ensure dedicated, skilled teams protect and provide a timely response to people who may be vulnerable in our communities.

Within the county, a West Yorkshire Multi-Agency Safeguarding Adult policy and procedures are well-embedded with partner agencies who have close working relationships with both statutory and voluntary organizations, supporting people with dementia and carers who may be a victim, witness or perpetrator of crime.

Every police officer, police volunteer and member of police staff are expected to take responsibility for delivering a fair and professional police service, promoting equality for all.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges for West Yorkshire Police in achieving these outcomes are:

• Find innovative ways of influencing and tackling work in a climate of substantial cuts to public sector funding and with partners who are operating within the same financial constraints

• Continue improving our services and information to be accessible for a person with dementia

• Develop learning opportunities to raise awareness and understanding of dementia and other mental ill-health disabilities that are cost effective, sustainable and practical

• Identify how staff within the organisation can play a real part in creating dementia friendly communities to uphold the dignity of people with dementia

• Embed a focus on a single disability issue into existing structures and processes • Influence others to commit to become involved

2. Actions

  • Improve delivery of policing services to people with dementia and their carers by partnership working with partner agencies, groups and individuals in public, private and voluntary sectors

    Continually strive to improve working practices and procedures. 

    We have produced a West Yorkshire Multi-Agency Safeguarding Adult Policy and Procedures and a West Yorkshire Police Safeguarding Adults Policy and Guidance. Both these documents are reviewed annually. In 2012/13 the force was instrumental in implementing the recommendations of the Government ‘No Secrets’ report.

    Work with our safeguarding partners to ensure that the safety of the individual is paramount, that their views and concerns are taken into consideration, and ensure that their wellbeing should take priority over any criminal proceedings.

    Status: Completed Five Adult/Child Safeguarding Units have been created, working closely partnership with the Social Care and Mental Health Services within their local areas developing close working relationships with both the statutory and voluntary organizations. Also WYP chair the WYMA Adult Vulnerability Board Group across the county and chair the Strategic Safeguarding Adult Board.

    Improve the incident system functionality to allow clear identification of vulnerability at point of contact by the first response officer.

    Status: Completed this was delivered through awareness training by our Force Training School and through our Divisional Training Officers during 2012 and early 2013.

    Embed the Herbert Protocol by signup with S40 Care Homes within West Yorkshire that simplifies and tailors the response when a person with dementia is reported missing from a residential care home. The Herbert Protocol is a new initiative which was introduced into West Yorkshire Police during National Dementia Awareness week on 17th May 2014.  There are 560 Residential care Homes in West Yorkshire and to date almost 100 Care Homes in West Yorkshire have signed up.

    Being implemented

    2015 - First Quarter Update

    Continue to embed the Herbert Protocol by signup with 260 Care Homes within West Yorkshire, as at 31.03.2015.

    2014 - Fourth Quarter Update

    Continue to embed the Herbert Protocol by signup with 240 Care Homes within West Yorkshire.

    Develop the Herbert Protocol further by extending the service to sheltered housing and private residences within West Yorkshire.

  • Develop and deliver sustainable learning and engagement opportunities to raise awareness of dementia and improve communication skills for police officers, staff and volunteers

    Continue to communicate availability of e-learning resources and Operational guidance APP’s focused on upholding the dignity of people with dementia.

    Scope the opportunity to have dementia friendly champions within teams who deliver frontline policing services within the organisation.

    Being implemented

    2015 - First Quarter Update

    Intranet website page developed and completed with links to e-learning resources, links to websites and guidance for staff.

    30 community champions for 'dementia' identifed across the force to receive a tailored dementia-friends training in April/May 2015.

    2014 - Third Quarter Update

    Scope the opportunity to have dementia friendly champions within teams who deliver frontline policing services within the organisation.

    Status: initiation.

  • Improve access to information and police services for people with a disability as a victim, witness or offender

    This is a new equality objective within our force Equality Plan to comply with the Public Sector Equality Duties, 2011. The actions set are:

    Review and engage with disabled communities to ensure police information is accessible and different needs are anticipated. Work with people with disabilities and networks to further enhance the support mechanism for victims, witness and offenders entering the criminal justice system Respond positively and diligently to national reports and recommendations

    Initial Scoping

    2015 - First Quarter Update

    Internet webpage for www.westyorkshire.police.ukset up with guidance on Herbert Protocol, downloadable documents. Developing a video from Chief Officer team lead. To be launched during National Dementia Awareness week May 2015.

    Developing a qualifier on the call logs for 999 emergency and 101 non-emergency calls to to quickly identify the caller to have any "memory loss" .

    2014 - Third Quarter Update

    Initial scoping