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AmicusHorizon Ltd.

We’re a housing association providing and developing social housing across South London, Kent and East Sussex. We own or manage almost 28,000 homes. Nearly half our residents are aged over-50. Almost one in three are over-60. In addition to our home ownership and ‘general needs’ rented properties which house people of all ages, we have a number of housing projects specifically for older people, including Lewes Court, in Mitcham, a leasehold sheltered housing scheme comprising 53 flats.

Updated:
26 November 2014
Location:
London
Sectors:
Housing Sector
Local Alliances:
Merton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a social landlord with large numbers of residents aged 55+, we’re particularly concerned to:

  • Provide enabling and supportive environments for people living with dementia and their carers. This involves us being a dementia-friendly organisation, being prepared to make changes to buildings (e.g. signage, decorations to help with orientation), encouraging and acting on feedback from people with dementia and their carers on our services and helping people with dementia sustain relationships.
  • Inform people with dementia and their carers about the range of benefits that can be accessed to enable people to afford and cope with living at home.
  • Listen to and value the views of our residents living with dementia.

 

We’re currently building an AmicusHorizon network of Dementia Friends and encouraging Dementia Friends Champions. Our Financial Inclusion Team and project staff provide benefits advice. We’re looking to obtain the views of residents with dementia and their carers on the services we provide.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We’re at the beginning of a long journey which, to date, has been championed by our support arm, Casa Support, which is closing by April 2015. Our tasks now are to ensure steps are taken by our mainstream housing teams (backed up by our Older Persons Task Group) to establish links with local DAA’s; to grow our Dementia Friends network and encourage Champions within our mainstream services; and to establish a distinct voice within the organisation of people living with dementia.

 

A significant challenge for us is tackling stigma around dementia. This gets in the way of people choosing to seek early diagnosis and also in coming together to express their views (we envisage the bulk of our forthcoming resident feedback exercise will involve 1:1 interviews rather than group discussions).

Member website

www.amicushorizon.org.uk

2. Actions

  • To continue to hold Dementia Friends information sessions for staff and residents.

    This will enable us to grow and mainstream our network of Dementia Friends and encourage people to become Dementia Friends Champions.

    Status:
    Being implemented

    2014 - Fourth Quarter Update

    New member

  • To continue to hold Dementia Friends information sessions for staff and residents.

    This will enable us to grow and mainstream our network of Dementia Friends and encourage people to become Dementia Friends Champions.

    Status:
    Being implemented

    2014 - Fourth Quarter Update

    New member

  • To display leaflets on dementia in our sheltered housing schemes and our offices.

    This will provide information on, and  help tackle stigma around, dementia, and signpost people to appropriate services, encouraging early diagnosis. 

    Status:
    Planning

    2014 - Fourth Quarter Update

    New member action

  • To obtain feedback on our services from residents living with dementia and their carers.

    This will establish a distinct voice within our resident feedback mechanisms and may well lead to an action plan for service improvements.

    Status:
    Initial Scoping

    2014 - Fourth Quarter Update

    New member action