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The Legal Advice Clinic (University of Huddersfield)

The Legal Advice Clinic was launched by the University of Huddersfield. We have 27 student advisors who provide free legal advice for those who cannot afford to pay for a solicitor. We are open 5 days a week and cover a wide range of civil law. Our main focus is that of the Client resulting in greater understanding and emphasis on professionalism, ethics and values in law. We want to make our clients feel as comfortable as possible in a legal environment. We are different from other university law schools in that we are not based on campus. We offer appointments with our student advisors which are supervised by their tutors as well as free drop in sessions which are run by local solicitors which we work with. We are located in the heart of the town centre to make us as accessible as possible to the community.

26 November 2014
Yorkshire and Humber
Local Alliances:
Kirklees Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We plan to incorporate dementia awareness into our existing ethics in order to make everyone aware of the procedures. When advice is required for someone suffering with dementia, there will be more emphasis on time and patience in order to make the Client feel as comfortable as possible.

We will take more time to communicate and explain the procedures more clearly and legal jargon can be confusing and complicated. We will review our environment and signage in our public spaces. We will take part in our Local Dementia Action Alliance and attend meetings where possible We will support employees who care for people with dementia

As part of the Dementia Awareness Week this year, we will put up posters and leaflets and organise a fundraising event to increase awareness of dementia. We will advertise our commitments on our website and leaflets.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The key challenge we may face is working around the time restraints and availability of our student advisors and supervisors to provide awareness training sessions.

2. Actions

  • Staff training and participation

    We will start training our staff, and make them more aware of the effects of dementia.

  • Support Staff where needed

    We will support and assist our staff who may have someone in their life who suffers with dementia.  We will be understanding and patient and help in any way we can.

  • Review of Office environment and waiting areas

    We will review our office space and waiting areas and make any improvements needed to make it more comfortable.

    We will review our posters and leaflets and display clear readable signs.

  • Raise awareness

    We will increase awareness in the community by holding fundraising events.