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24 7 Homecare

Established nearly 15 years 24 7 Homecare is a family-run specialist agency, providing highly qualified experienced staff to the Homecare sector. The organisation is registered with the Care Quality commission and provides city wide support for people in Leeds. The care provided enables our clients to live independently in their own homes with personal, flexible packages of care suited to their individual needs. Our experienced staff are able to help people with a range of personal cares including, washing and dressing, medication, preparing meals, shopping and general domestic duties. We work closely with the families and carers of our clients to ensure the care provided is responsive to the needs of the whole family unit and promotes independence for all our clients

17 November 2014
Yorkshire and Humber
Local Alliances:
Leeds Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a provider of home care support to people living across the Leeds district 24 7 Homecare has the experience and skills to work in partnership with social care agencies, health professionals and families to fully support people with Dementia. Sensitive assessment and care planning allows us to provide individual support packages that are tailored to each client’s specific needs helping them to remain living independently in their own home.

 We are able to provide regular daily visits to support people with dementia with a range of tasks and issues. This can include all personal cares, administration of medications, meal preparation and domestic duties in an agreed programme of regular structured personal support that can enable the client to develop confidence and stability within the home environment. This care is designed with full input from family members and other carers to ensure it is integrated into their daily routines and enhances the overall support provided to the client, whilst simultaneously providing respite and a sense of security to their families and carers when required.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The main challenge for 24 7 as a homecare provider is to ensure that all staff providing care in the community are appropriately trained and aware of the complex issues regarding people with dementia. Further all staff need to understand how to apply this training and awareness when working with clients ensure they are using a best practice approach at all times.

 There a range of unique challenges and issues when supporting clients with dementia, their families and carers and all staff need to be aware of the strategies and approaches that provide the most successful outcomes. There is need to strike an appropriate balance between the promotion of a client’s independence whilst carefully managing the inherent risks associated with a diagnosis of dementia

Member website


2. Actions

  • Training and Awareness

    Review all training and development resources for dementia awareness and how these are delivered across the team

  • Dementia discussion at supervisions and team meetings

    Ensure dementia with regards to sharing best practice and reviewing case studies is a standing item at all supervisions and team meetings

  • Sharing best practice

    Providing structured opportunities for shadowing of experienced staff and sharing of best practice