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National Animal Welfare Trust, Charity Shop

“ Our shops play an important role as they help us cover our animal welfare costs. The Arwenack Street, Falmouth, shop sells a wide range of range of books, bric-a-brac, clothing, household goods and furniture in store at excellent prices. It is also home to one of the few dog friendly cafés in Falmouth town centre – perfect if you’re looking for somewhere to stop after a visit to the beach or a walk round town. And with delicious cakes made by Falmouth’s own baker Annie’s Kitchen, you can be sure of a tasty treat to accompany your cuppa. “

Updated:
14 November 2014
Location:
South West
Sectors:
Retail
Local Alliances:
Falmouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Have a willingness to respond to indiviual's needs and help/support them when we can and when it's reasonable for us to do so.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Lack of knowledge and understanding in the community generally

2. Actions

  • Training

    Training and awareness raising for all staff who will be given a copy of the FDAA booklet, How to help Customers

    Status:
    Being implemented