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Making Space - Scarborough

As an organisation, dignity and respect remains the cornerstone of our approach to caring for those with dementia. The most appropriate medical, social and nursing care for each person is always followed, with the emphasis on helping to provide an enjoyable everyday life. We’ve also developed a new and innovative approach to dementia care. Our view is simple –people with dementia have a right to continue living life as they have always done...for as long as possible. It’s an approach which can be summed up in just three words – Quality, Lifestyle, and Personalised.

16 November 2015
Yorkshire and Humber
Care, Health
Local Alliances:
Yorkshire & Humber Dementia Action Alliance, Scarborough Dementia Action Alliance, Ryedale Dementia Action Alliance, Whitby DAA Collaborative

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Making Space is fully committed to improving the lives of those with dementia and their families and carers. We have developed a specialist dementia team who work across the UK supporting Making Space staff and customers.

The North Yorkshire service will have access to the support of an Admiral Nurse, and the central dementia consultant, in assisting services to become dementia friendly. A tool kit will also be produced in assisting services through the transitions stages of caring and supporting those with dementia and their Carers.

Making Space Dementia Navigator Service offers help and support for you, your family or a person you care for. This is set out in 3 strands; Support from a Dementia Navigator, Information and Education about dementia, living well with Dementia, and coping mechanisms to live well with Dementia.

We will contact you as soon as possible to find out your particular circumstances. We will offer immediate understanding, signposting and practical support. We will get to know you as an individual and together with support from your family and Carers and will recommend personalised effective support to enable you to live a full life.  

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Covering a large area of North Yorkshire from Skipton, Richmond and Scarborough
  • The lack of awareness of dementia and the stigma attached.
  • Funding

Member website


2. Actions

  • Improve understanding of dementia

    • For staff within the Making Space team to undertake up to date dementia training provided by Making Space and Sterling University.
    • To provide 6 educational workshops in the community for people with dementia/carers/family to understand more about dementia and its effects.
    • Staff to become dementia friends/Champion.
  • Support those with dementia and their carers

    • Offer one to one assessments and support-personalised to the person.
    • Signpost to organisations and groups for people to support i.e. CAB, Carers Centre ,Age UK,CMHT etc
    • Provide information and advice at the right time.
    • Carer support.
  • Promotion of dementia - reduce stigma

    • Staff to attend meetings, network and promote the service so that the community know that help is to hand and how to refer to the Making Space dementia service.
    • Staff to be involved in the DAA and work towards its priorities and dementia friendly communities.
    • Support business and other organisations to recognise dementia and become members of the alliance.
    • Attend community events and promote such as dementia awareness week/carers week.
    • Promote and share good practice throughout the area.