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Touchstone has been delivering mental health and wellbeing services to the diverse communities of Leeds for over 20 years, working with BME communities and marginalised groups. Touchstone delivers a wide range of diverse services such as; the BME Dementia, Housing, Carers, Self Directed Support, Improving Access to Psychological Therapies, Community Development, Health Promotion, Mental Health Support, Peer Brokerage and the Sikh Elders Services. Touchstone is involved in a number consortium and partnership arrangements for mental health in Leeds and has a strong profile in Leeds and Kirklees, with further West Yorkshire-wide work on Employment, Training and Education, developing co-production and peer mentoring. Touchstone brings an exceptionally strong, credible and well-respected reputation in Leeds with diverse delivery of services that enables effective links into a number of local services, infra-structures and relationships.

12 October 2015
Yorkshire and Humber
Health, Care, Voluntary Sector
Local Alliances:
Leeds Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • Be an exemplar of good practice to partners and BME communities in promoting the care and well being of people with dementia and their carers.
  • Provide service users with support through easier access to information and advice.
  • Help to facilitate access to the most appropriate services and offer full support for both the person with dementia and their carers.
  • Offer training, information and advice about dementia to staff and volunteers with th aim of ensuring BME clients have better understanding of dementia.
  • Carry out environmental audit of our offices to make it more ‘dementia friendly’.
  • To be part of the national and local initiative to create a dementia friendly city, by becoming a dementia friendly organisation.
  • Ensuring all Touchstone services are inclusive of people with dementia and their carers.
  • Participate and contribute to local events and initiatives around dementia.
  • Continue running South Asian dementia café every month.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Currently relatively limited understanding of dementia within communities and professionals.
  • High stigma attached to dementia within BME communities
  • English is a second language for some BME communities.
  • Limited financial resources 
  • Organisational changes within Touchstone
  • Office environment – physical space and access    
  • By ensuring dementia understanding is embedded across Touchstone staff        

2. Actions

  • Deliver Dementia awareness sessions to all Touchstone staff

    Dementia awareness sessions will be provided as a mandatory training for all staff via our partner Alzheimer’s Society Leeds. To identify ongoing training needs through induction.


    2015 - Second Quarter Update

    Dementia awareness sessions were delivered to all existing staff including Board members. One last session has been organised for new starters in November 2015. 

  • Dementia Champions within the organisation

    Each service to have a Dementia Champion within Touchstone. To support staff to attend Dementia Champions’ sessions run by Alzheimer’s Society.   


    2015 - Second Quarter Update

    Each team has dementia champion who will be a point of contact for any dementia related queries with support from BME dementia worker. All champions to attend 'Dementia Champions' training by Alzheimer's Society.