Just Like This, Falmouth
- 1 November 2013
- South West
- Local Alliances:
- Falmouth Dementia Action Alliance
1. Action Plan
1. How do you play your part in delivery of the declaration? What could you do to ensure people with dementia and/or their carers receive the best possible service/help?
We provide goods and services to people with dementia that support them in their daily living and enable them to stay at home and in their community, enjoying the best quality of life for longer
Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff.
By enabling people living with dementia to be part of the community and continue to do daily and social activities
Have a willingness to respond to the individual’s needs and help/support them when we can and it is reasonable for us to do so.
2. What are the difficulties you foresee in getting to a point where you can meet the actions described in question 1?
Lack of knowledge amongst our staff/community
Just Like This
3. Please give one or more actions you/your business/organisation/group will commit to take to overcome the difficulties described above?
Looking at our facilities and if we can make things easier – get help with this – making sure signs are clear and appropriately placed.
Review our practice/ policies which may affect a person with dementia and look for alternatives (eg signatures instead of use of pin)