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Mears Home Improvements Kirklees

Mears Home Improvements is funded by Kirklees Council to help vulnerable people stay warm and safe in their homes. We provide a handyperson service, gas repair/maintenance service and handrail service which helps support hospital discharge teams and hospital avoidance teams. We provide practical support to people living with Dementia, by means of free home visits offering advice on how to stay safe and independent in their home with the use of technology and by making small changes to home furnishings. We also provide a signposting service to help with all other maintenance issues in the home.

29 September 2016
Yorkshire and Humber
Local Alliances:
Kirklees Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Mears Home Improvements Kirklees have staff that are trained in dementia awareness we plan to become Dementia Friends in the near future. The manager is due to become a Dementia Champion with the idea of cascading the information throughout the other national Mears Home Improvements branches and the local Care branch. Due to the nature of our work, all handy people and the caseworker need to be Dementia aware as they are regularly visiting older people in the their homes to help with maintenance work and to check they are warm and safe.

Mears signpost customers to other organisations and work with other Dementia groups and NHS professionals in Kirklees.

Mears are funded by Kirklees Council to help people with Dementia live more independently in their home. Mears provide a free service which includes a home visit, completing a property checklist (which highlights any maintenance issue/trip hazards) and free Dementia equipment such as Calendar clocks, door signs and red toilet seats. Our aim is to provide this service to enable people with Dementia to live more independently throughout the district. Mears work with the carers and families to help them to change the environment which will ensure people live in their own homes for longer, safer and become more independent.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges are rolling out the Dementia Friends training through the local care branch and nationally throughout the Mears Home Improvement branches due to the amount of staff this involves.

Other challenges are ensuring all staff pass on information about other organisation’s in Kirklees as busy workloads tend to make our visits shorter.

Member website


2. Actions

  • Improved dementia awareness in the local care branch

    The branch manager will train as a Dementia Champion; this will support the delivery of developing a staff team of dementia friends.  This will help raise awareness and further understanding of our client group, enabling staff to offer an improved service to people living with dementia.

  • Strengthen network, knowledge and raise awareness of the support services within Kirklees to enable people living with Dementia and their carers to remain independent and live well in own homes.

    The Kirklees Dementia Action Alliance will help increase our knowledge and provide a network of organisations that staff will be aware of to signpost clients to within the Kirklees area. 

    People living with dementia and their carers will also be signposted to Mears through raised awareness of the services that we offer.