Puffin Bay

We sell homewares

Updated:
31 October 2014
Location:
South East
Sectors:
Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We offer the highest standard of customer care and adapt to their needs.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Ensuring customers entering the store exhibiting the signs of Dementia are treated in the best possible way – and ensuring we can do the best with the layout in our store.

Member website

www.puffinbay.co.uk/

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session

    Status:
    Investigating
  • Future Shop remodelling

    Look at any future layout changes that might assist a person exhibiting the signs of Dementia

    Status:
    Investigating
  • Dementia friendly environment

    Use a blanket for mirrors in the store, to help ease concerns of those exhibiting signs of Dementia

    Status:
    Being implemented

    2014 - Second Quarter Update

    New member