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West Berkshire Museum

A museum sharing the history and heritage of West Berkshire and its people from pre-history to today

28 August 2014
South East
Local Alliances:
West Berkshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We provide good and services to people with dementia enabling themn to enjoy the best quality of life for longer in their community

We improve customer service through increasing staff awareness and understanding of dementia

We enable people living with dementia to be a part of their community and continue to participate in social activities

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are building a new service with the opening of the museum this summer as a starting point. Our pace therefore is likely to be steady rather than fast because so much is going on.

This is not the primary purpose of our business and there are time and resource limitations.

Member website

West Berkshire Museum

2. Actions

  • Dementia Awareness

    We will be hosting dementia awareness sessions for approximately 5 staff members and 20 volunteers

    Being implemented
  • Signage and Environment

    We are currently building a new service witht he opening of the museum this summer as a starting point. We will be including awareness and the need for clear signage, quiet clutter free rest space and one to one assistance in designing our new signage

  • Dementia Friendly Business Practices

    We will display the coin chart in our shop and cafe to asssit people with dementia when they are paying for goods.

    Being implemented