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Carers' Support - Canterbury, Dover & Thanet

Provide information, advice and guidance and emotional support to unpaid Carers.

8 October 2015
South East
Care, Clinical Commissioning Group, Health, Hospitals and Hospital Trusts, Local Authorities, Voluntary Sector, Commissioners Sector
Local Alliances:
Kent Dementia Action Alliance, Thanet Dementia Action Alliance, Dover and Deal Dementia Action Alliance, Canterbury Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are a registered charity providing information, advice and guidance and emotional support to unpaid Carers. We support those who care for someone who could not manage without their help due to physical or mental illness, addiction or disability. We are commissioned by Kent County Council and Health to deliver services to Carers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Identifying Hidden Carers: Often people do not see themselves as Carers but as husbands, wives or children. All too often Carers do not access support services until situations reach crisis point. Gaps in day care services and appropriate respite for people with Dementia in the more advanced stages. Pre-bookable respite is also a barrier for Carers.

2. Actions

  • To increase identification of and provide support to Carers of those with Dementia.

    To raise awareness of the needs of this group of Carers by working with health and social care professionals, the voluntary and public sectors.  

    To listen to Carers and develop innovative services to support their needs.

    Being implemented
  • Support Local Dementia Action Alliances

    We will actively participate in the Local Dementia Action Alliances.

    Being implemented
  • For employees to become Dementia Friends

    We will access Dementia Friends training for our workforce.