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London Borough of Havering, Adult Social Care, Workforce Development Team

The Workforce Development Team organises and commissions the training for employees of the London Borough of Havering, and their partners in Health, and the Third Sector.

31 October 2014
Local Authorities
Local Alliances:
Havering Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  1. The Workforce Development Team is supporting employees of the London Borough of Havering and their partners to become Dementia Friends by providing the Dementia Friends awareness sessions.
  2.  The work of the Dementia Liaison Ofiicer is supported to facilitate improving dementia care sessions via a network of Dementia Champions in the Care Home, Nursing Home and Domiciliary Care providers in the Borough
  3. The team commissions training to improve practice in dementia care in response to national initiaves

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The Dementia Liaison role is part-time, and there is a high demand for training

Member website


2. Actions

  • Encourage Dementia Friends awareness sessions amongst LBH staff, commissioned providers and in the private and voluntary sector.

    The Dementia Liaison Officer is to offer awareness sessions to all LBH Adult Social Care staff teams, Council Members and other teams throughout the authority, e.g. Meals on Wheels staff whose clients tend to be older people and have a form of Dementia. 




    2014 - Third Quarter Update

    New member

  • MCA / DoLS – Restrictive Practices

    Commissioned providers were invited to a Provider Forum where a briefing on the Cheshire West judgement around restrictive practices was given, highlighting areas that need to be reviewed, e.g. locked entrances.

    Training around MCA/DoLS is also being offered.

    Commissioned services are being encouraged to review care plans before making a DoLS referral.

    LBH have a pool of BIAs and provide refresher training.

    LBH BIAs have been invited to participate in the Law Commission review of the DOLS regime. This was announced in the Government's response to the House of Lords MCA Committee report. They will be working to design a DOLS type system for supported living arrangements


    2014 - Third Quarter Update

    New member

  • Dementia Champions Forums

    Facilitation of Dementia Champions Forums, and they meet monthly.  During the forums the champions share their experiences  and discuss best practice.  They also identify activities to use with dementia clients.  Examples of activities, include napkin folding and identification of poisonous plants to avoid in gardens, etc.

    The Dementia Liaison Officer also sends out a bi-monthly newsletter detailing Dementia best practice, national issues, local events and any training opportunities.



    2014 - Third Quarter Update

    New member