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Western Road Medical Centre

15000 Patients 7 Partners Practice 4 GP Trainees 1 Salaried GP’s 1 Nurse Practitioner 3 Nurses 1 Health Care Assistant We will help develop and deliver Havering’s strategic plan aliened to the National Dementia Strategy with the aim of improving the quality of life and services available to people with Dementia and their carers.

31 October 2014
Local Alliances:
Havering Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We will raise awareness across our patient population about Dementia Action  Alliance. We will work in partnership with the CCG, public health and social care services. We aim to provide high quality service within the community including advice and information which enables people with dementia and their carers  to live well.  We are signed up to the Dementia Enhanced Service which aims to identify patients at risk of dementia. We will offer in house assessments, investigate if needed and refer on to memory clinic, if appropriate.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Identifying the patient group, at risk and then inviting them to make appointments.

Identifying patients with current problems who are infrequent attendees.

Appointment time and availability is already a challenge in our very busy practice.


Member website


2. Actions

  • Clinician Reminder

    Creating a reminder for the clinician, in the patients notes, so that when they see patients opportunistically they can ask them about memory. This will be achieved by running a clinical search, saving it as a working group and then creating a reminder for each individual.


    2014 - Third Quarter Update

    New member

  • Writing to Patients at Risk

    Using the group work for patients at risk, we will aim to write to patients at risk of dementia to invite them to make an appointment to see a clinician.


    2014 - Third Quarter Update

    New member

  • Working in Partnership with Age Concern

    During flu clinics Age Concern will attend to increase awareness of Dementia.


    2014 - Third Quarter Update

    New member