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Camden Carers Service

Camden Carers Centre offers a range of support services, activities and training for family and unpaid carers who live, work or care for someone who lives in the borough. Our services include, but are not limited to one-one carer support & information - specific support around health & well-being; specialist support for carers of people with dementia, mental health problems, stroke & learning disabilities; hospital discharge service; counselling; support groups; training & activities; and engagement via the carers forum Camden Carers Voice.

8 September 2015
Care, Voluntary Sector
Local Alliances:
Camden Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1. We work in partnership with carers and people with dementia, in finding ways to meet their needs. We continually consult with carers and people with dementia in developing services to meet their changing needs. 2. We monitor service delivery and have processes for carers and people with dementia to feed back on the services and activities which we offer and we respond to the feedback we receive to ensure that the services continue to meet their needs 3. We work with carers and people with dementia in order to develop a support plan or strategy - this often means adopting a creative approach which enables them to live a life which is a close approximation of how they lived their lives before the dementia and to continue doing the things they enjoy, whilst dealing with challenges and difficulties as they arise and identifying contingency plans for those eventualities. 4. We offer clear, accessible information & training for carers on what is available, what to expect when caring for someone with dementia and how to take care of yourself as a carer. We also link people to locally available facilities and services - for support, leisure activities, dementia-specific activities, etc. 5. By offering inclusive activities for both carer and person with dementia, where people are treated as equals in engagement and involvement, people with dementia have the opportunity to feel validated in terms of skills, experience and input into discussions, planning and developing activities, etc. 6. Carers and people with dementia are encouraged through training, activities and information sessions to maintain links to wider family, church, community, etc, both together and separately. An example of this is a person with dementia who was formerly a minister in her church being enabled to continue to have influence on the church committee. 7. In discussion groups both with carers and with people with dementia, latest developments are brought to the discussion. An example of this was the recent development of a test to indicate whether someone is likely to develop dementia - a lively discussion about research and in particular this development took place. Most of the people with dementia said they would not have had the test and couldn't see the point of it.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Working in partnership with other organisations in the borough who are working together on the Camden Dementia Action Alliance and avoiding duplication, or conflict of interest. Time for staff members to dedicate outside their normal routine workload to focus on these outcomes and the work of the Camden Dementia Action Alliance. Ensuring that good ideas and intentions result in practical action towards achieving these outcomes.

Member website


2. Actions

  • Support the development of the Camden Dementia Action Alliance.

    Leading with administration support for the Camden DAA, staff involvement in the Steering Group of the local alliance, engaging with carers and people with dementia known to us to ensure they are involved in developing the local alliance.

    Being implemented

    2014 - Third Quarter Update

    New member. 

  • To improve the everyday experience of people affected by dementia in all aspects of daily life

    In our daily work at Camden Carers Centre, ensuring that we include people with dementia and their carers in all aspects of their care and support;

    Offering good quality appropriate activities and experiences for people with dementia and their carers;

    Giving a voice to people with dementia and their carers through inclusion in the Steering Group and wider membership of the Camden Dementia Action Alliance;

    Raising awareness with other organisations, locally, around the needs of peope living with dementia.

    Being implemented
  • To increase awareness of the needs of people living with dementia in all areas of life.

    Offering Dementia Friends information sessions to all staff, partnership organisations and people in local businesses and services. Communication with staff and partner organisations around becoming dementia friendly.  Use of language when referring to people with dementia, i.e. avoiding the use of terms like "dementia sufferer". 


    2014 - Third Quarter Update

    New member.