Alton Pet Supplies

Alton Pet Supplies is a pet shop which also provides a dog grooming service.

Updated:
5 August 2014
Location:
South East
Sectors:
Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We hope to improve our understanding of the challenges faced by people with dementia and be able to respond to their needs by providing a welcoming environment and staff who are able to assist.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time and staff availability.

2. Actions

  • Dementia Awareness raising for staff

    Ensure staff, especially all customer facing staff, attend a dementia awareness raising session.

    Status:
    Delivered

    2014 - First Quarter Update

    New member

  • Embed the concept of ‘dementia friendly’ within the business.

    Review business operations manuals and guidance (e.g. staff training, health and safety etc.) to ensure dementia awareness is included.

    Status:
    Investigating