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Shepway District Council

Shepway District Council is a local authority on the south east coast of Kent, delivering services for Folkestone, Hythe, the Romney Marsh and the surrounding area. These services include: benefits processing, planning, economic development, council tax collection, election, refuse collection, maintenance of parks and open spaces, community development, licensing and environmental health.

18 April 2016
South East
Local Alliances:
Kent Dementia Action Alliance, Shepway Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

There are several ways the council can have a positive impact on the lives of people with dementia:

  • Support them, their carers and families in the interactions with the council.
  • Where appropriate and possible, adapt services to their needs
  • Support employees who are carers
  • Consider the implications of dementia as we develop the housing provision across Shepway
  • Consider them when undertaking Equality Impact Assessment for polices, projects and events

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Developing staff and member understanding and awareness. This should be alleviated through action 1. 

Member website


2. Actions

  • Customer facing staff and elected members to attend a Dementia Friends information and awareness session

    A dementia champion will be invited to hold briefing sessions on how people with dementia and their carers may interact with the council. Officers from the following areas will be invited: customer contact, planning, housing, planning, community engagement, community safety, environmental health and any other interested officers. All elected councillors will also be invited. 



    2014 - Third Quarter Update

    New member

  • Progress on Dementia Friendly Communities to be included on South Kent Coast Health and Wellbeing Board agenda at regular intervals

    Subject to agreement from the board, an update on the Dementia Friendly Communities project will be tabled at the HWBB at least every 6 months (the board meets every two months).



    2014 - Third Quarter Update

    New member

  • Where appropriate review Shepway District Council policies (i.e. community engagement, consultation, HR, safeguarding and equalities) to consider areas where the council can be proactive in supporting people with dementia and their carers.

    Following the awareness session it is anticipated that there will be a need and desire to ensure the council policies and procedures allow Shepway staff to support people diagnosed with dementia and carers. In many cases this will be addressed by a comprehensive Equalities Impact Assessment being completed.



    2014 - Third Quarter Update

    New member