Costa Coffee, Petersfield
We are a coffee shop selling hot and cold drinks and food.
- 5 August 2014
- South East
- Hospitality, Retail
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We aim to deliver the highest quality of service to everyone who walks through the door.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Staff and customer awareness.
Dementia Awareness raising for staff
Ensure staff, especially all customer facing staff, attend a dementia awareness raising session.
- Being implemented
2014 - Second Quarter Update
Dementia Friendly Environment
We are investigating ways to make a more dementia friendly environment.
- Investigating, Planning