One Stop, Hartley Wintney

We are a small friendly convenience store, part of a national network.

Updated:
15 March 2017
Location:
South East
Sectors:
Retail
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Staff taking a little more time enabling people to continue to shop independently without fear of being hurried or misunderstood. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Shortage of staff during busy periods, such as late deliveries, meaning that not enough staff may be available to man as many tills as we would need to, to deliver the expected level of service, to those living with dementia.

2. Actions

  • Dementia awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session.

    Status:
    Being implemented

    2014 - Second Quarter Update

    New member

  • Environment

    Look at current environment and consider what actions can  be taken to make our premises more dementia  friendly.

    Status:
    Planning