Home Instead Senior Care, Alton

Specialising in non-medical care of older people in their own homes, Home Instead Senior Care assists people to remain at home where they're most happy and comfortable; giving their families the freedom to relax in the knowledge that their loved ones are in excellent hands. We regard it as a special privilege to look after people with love, care and compassion - and we take our responsibilities very seriously indeed.

Updated:
5 August 2014
Location:
South East
Sectors:
Care
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?



Home Instead Senior Care provides support to adults to enable them to live independently and safely at home. As little as an hour or two a week of quality-focused tailored, person-centred care can help achieve this. Companionship and consistency of caregiver are at the heart of everything we do which puts us in a strong position to deliver better outcomes for people living with dementia.


We will continue to provide the best quality care through careful recruitment and training of our caregivers. We train all of our caregivers to use our City & Guilds approved dementia programme as well as sharing this information via workshops with our clients’ families and members of the local community.


Regular reviews with the client, his or her representatives and the caregiver ensure that our care and support is adapted and modified as the clients’ needs change.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

In our experience many people living with dementia may not have had a formal diagnosis and may be reluctant or frightened to accept that they have the disease.

Making people aware of the difference that good quality support can make to both the person suffering from dementia and his or her family is a major challenge. In many cases we find that carers are not aware of the support that already exists and are therefore feel they are left to cope on their own.

Awareness and understanding of dementia and how behaviour is affected is also low amongst the general public and within businesses and retailers in the local area. Local residents don't always know how and where to access best advice and training on dementia related issues.

2. Actions

  • Dementia awareness raising for staff

    We will continue to train our caregivers using the Home Instead City & Guilds dementia training programme coupled with other dementia-specific training to make them both well- informed and competent in this area of care.

    Status:

    2014 - Second Quarter Update

    New member

  • Offer free dementia training to the public

    Offer free dementia training workshops to the local community. We are offering a version of our own in-house training programme (City and Guilds accredited) to the families and other carers of people with dementia. We are also making this available to businesses whose staff come into contact with people with dementia. We will also seek to partner with other DAA members to achieve better access to information and training about dementia related issues.

    Status:
    Planning
  • Supply signposting options to people with dementia

    Signpost individuals that we come into contact with to relevant organisations e.g. Dementia Advice Line, Alzheimer’s Society etc. and work closely to build relationships/links with other members of the DAA to make it easier for people to get access to the services they need.

    Status:
    Being implemented
  • Appoint a Hampshire Dementia Ambassador

    Director Mike Colvin is to become a Hampshire Ambassador, to promote dementia awareness within the organisation and in the local area  by encouraging companies to join the Hampshire Dementia Action Alliance. Mike is also working with the Dementia Friendly Communities Project to promote awareness and to develop Petersfield and Alton as Dementia Friendly High Streets.

    Status:
    Being implemented