Bottega Cafe, Alton

We are a café.

Updated:
5 August 2014
Location:
South East
Sectors:
Retail, Recreation, Hospitality
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

For our staff to be more patient and considerate for people with Dementia and adjust the way we work i.e putting drinks in different shape or sized cups. Helping them when they are paying etc.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

That we will also have to train our other customers to be more patient if they are waiting when we are dealing with the dementia customers.

Member website

Bottegadeisapori.co.uk

2. Actions

  • Dementia awareness raising for staff

    Ensure staff, especially all customer facing staff, attend a dementia awareness raising session.

    Status:
    Planning

    2014 - Second Quarter Update

    New member