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Boots UK, Hampshire

Supplier of healthcare and medical products and services.

5 August 2014
South East
Care, Health, Medical, Retail, Pharmaceutical
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Through Dementia Awareness sessions for store leaders and pharmacists we are able to offer support for those with dementia and their carers. By the end of July we shall have 500 leaders, pharmacists and dispenser colleagues who are Dementia Aware in our 56 stores throughout Hampshire.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Staff turnover. We shall therefore ensure there is a robust training plan in place

Member website


2. Actions

  • Dementia Awareness raising for staff

    Ensure healthcare staff and leaders attend a dementia awareness raising session

  • Dementia Champions – Embeddingthe concept of Dementia Awareness within the business

    Having trained cohorts in each of our areas in Hampshire store to continue. Also,including dementia awareness on our own in house e-learning system for all our staff

    Being implemented
  • Dementia Friendly Environment

    Making our in-house team of interior designers be Dementia Aware, so that the needs of people with dementia and their carers are taken into account when refurbishing stores

  • Community Involvement

    Stores willing to participate in community events that help people with dementia and their carers

  • Dementia Ambassador

    As part of her role within Boots, Karen Maddison is nominated as a
    Dementia Ambassador, promoting Dementia Awareness and how people with dementia can be supported, both within the organisation and to external organisations as and when suitable opportunities arise


    2014 - Second Quarter Update

    New member