The Solent Cellar, Lymington
Retail - We sell gifts and teas
- 5 August 2014
- South East
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
As with all of our customers, listening to their needs, being patient and understanding,and also problem solving as much as possible if needs be.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
If the shop is busy and there is only one of us working – challenges may come from the pressures of other customers who may not be so patient. But in general most people are very understanding.
Making sure training is done to any new members of staff in the future.
Dementia Awareness raising for staff
Ensure all staff, attend a dementia awareness raising session
- Being implemented
Dementia Friendly Environment
Look at ways to make the premises more dementia friendly eg changing door mats and reviewing again when the premises are remodelled in the future
2014 - Second Quarter Update